# Troubleshooting

## Apple's Dock is showing alongside Moor's

The active profile is set to **Apple's Dock** or **Both**. Change it in Settings → Profiles, or with `moor://mode?mode=custom`.

## No badges or minimized windows in Moor's docks

Turn on Accessibility for Moor: Settings → General → Permissions → Turn On, then allow Moor in System Settings → Privacy & Security → Accessibility.

## Window previews don't appear

They need Screen Recording: Settings → Docks → Window previews → Turn On, then allow Moor in System Settings → Privacy & Security → Screen & System Audio Recording.

## The Mail peek says it needs permission

Choose **Allow…** in the peek; macOS asks once whether Moor may read Mail's inbox.

## A revenue widget shows “Set up”

Add its key in Settings → Accounts & Keys. Shopify needs an Admin API token with read access to orders; Stripe a restricted key with read access to Balance, Charges and Customers.

## I want my old Dock back

Menu bar → **Restore Original Dock…**. Quitting Moor also shows Apple's Dock again.

## Something froze or crashed

Settings → General → Diagnostics shows hangs and crashes from the last week. **Copy Report** and send it to [support@bayouapps.com](mailto:support@bayouapps.com).

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Source: https://moorapp.com/docs/troubleshooting/